Business Support Analyst
ON-SITE - Charlotte, NC 28273
The Cato Corporation is seeking an experienced Business Support Analyst to join our Merchandise Information team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Liaise with key stakeholders to understand their business needs and translate these into requirements for the development of technology solutions to improve business efficiency and execute company goals;
- Design, test and train merchandising systems and maintains a detailed knowledge of end to end business functions, processes and controls;
- Develop and maintain understanding of all merchandise-related system workflows, functions, processes and business needs to supply quality support and solutions;
- Collaborate with cross functional business teams to gather business requirements;
- Deliver precise functional specifications to Technology partners based off business requirements and use cases;
- Partner with Technology team to develop business functionality;
- Work with Technology team to communicate, verify and test functionality changes;
- Work with business teams to demonstrate the changes to the systems to ensure all relevant business needs are addressed;
- Develop training materials and provide system and process training;
- Manage multiple competing priorities through effective communication and organizational agility;
- Recommend and institute best practices and new functionality to streamline processes; and
- Coordinate and implement business resolutions.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Minimum of 2 years systems analyst experience in a retail environment;
- Strong training experience;
- Proficient with SQL and Excel;
- Ability to organize and prioritize workload; and
- Experience in the following systems or systems similar would be a plus: Oracle - RMS, RPM, OBIEE, RI, BIP and Assortment Planning (RPAS). Blue Yonder - Allocation and Planning systems and PTC – FlexPLM.
EDUCATION:
- 4 year degree or equivalent work experience
The Cato Corporation offers competitive salaries and excellent benefits including Medical/Dental/Life Insurance package, 401(K) Retirement Plan, Flexible Spending Plan, Stock Purchase Plan and more!
The Cato Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, national origin, disability, age, sex (including pregnancy), gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
